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Your renewal letter usually arrives about three or four weeks before the policy ends, and there is a quiet temptation to file it away and let it roll over. It feels like one less thing to think about. But home insurance is one of those bills where loyalty rarely pays. Insurers price new customers keenly, and renewal quotes are often higher than the deal you were on last year.
Since 2022, insurers have had to show last year's premium alongside the new one on your renewal notice, which makes any increase easy to spot. Even so, the figure you are offered is a starting point, not a final answer. Giving it half an hour before you renew is one of the better-paid half-hours in household budgeting — and it is a job you only need to do once a year.
Before you compare prices, make sure the figures on your policy still match your home. For buildings cover, the sum insured should be the rebuild cost, not the market value — what it would cost to clear the site and rebuild from scratch, including professional fees. Many policies are index-linked, meaning the figure creeps up each year, but that automatic uplift can still lag behind real costs if you have had a loft conversion, an extension, a new kitchen or a conservatory built.
Contents insurance needs the same honesty. Walk from room to room and think about what it would cost to replace everything new, not what you paid for it years ago. Households typically underestimate, and if you are underinsured, a claim may be reduced proportionally — an unpleasant surprise at the worst possible moment.
Two policies can look identical on price and be very different in practice. Read the summary of cover and look specifically for the things your household would actually claim for.
Then look at the exclusions, particularly around escape of water, wear and tear, and gradual damage. These are the claims most often turned down.
The excess is the amount you pay towards a claim, and it has a direct effect on your premium. A standard excess might sit at £100 to £250, with a separate, higher excess for escape of water or subsidence.
You can usually volunteer to pay more, which lowers the price. That can be sensible — but only if you could comfortably find that money in an emergency. Setting a £500 excess to save £40 a year is a poor trade if it means you would not claim for a £600 problem you could otherwise have fixed. Check whether buildings and contents have separate excesses too, because a single incident can trigger both.
Dig out last year's policy, note the sums insured, the excesses and any add-ons, then decide what to keep and what to drop. Update the rebuild cost and the contents figure if your home has changed. Run two or three quotes using the same figures so you are genuinely comparing similar cover, and read the summary for each one rather than relying on the headline price.
If your existing insurer is close but not quite there, it is perfectly reasonable to ring and ask whether they can do better — retention teams often have room to move. Then diarise the whole exercise for the same time next year, ideally a month before renewal. Done once, calmly, it takes the sting out of the letter landing on the doormat.
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John Doe - 29 july 2018
Paullelew An honest, everyday look at the things that make life a little better — with advice you can actually use.
John Doe - 29 july 2018
Paullelew Simple, genuine and looked after with care — the kind of place worth returning to.
John Doe - 29 july 2018
Paullelew No rushing, no fuss — just thoughtful notes and practical help, written by people who care.
John Doe - 29 july 2018
Paullelew Simple, genuine and looked after with care — the kind of place worth returning to.